If the issue persists, please go ahead and install the windows built-in drivers: Then, Click here to access the HP website, find the drivers compatible with your windows and install it. Again, go to the Run window, type - "c:/programdata" - Go to the Hewlett Packard folder, remove any printer related folders & files.Under print server properties, go to drivers - remove any entry there as well.Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between.Now go to Control panel - Devices and printer - Select all the printer entries and remove the device.Go to Control panel - Programs and feature - Select all the HP printer entries and uninstall them.If the issue persists, unplug the USB cable from the printer (if present).Go to services again - Start the print spooler.Now again open "Run" - Type "spool" and ok - Go to PRINTERS folder - delete everything in that folder.Type "services.msc" to get Services - Go to "Print spooler" - Right-click and "Stop" the service.Press "Windows key" + "r" to get the "Run" window.HP Instant You may want to use the roor level reinstallation technique to resolve this issue,.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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